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JCHA COVID-19 Response and Resources As the COVID-19 pandemic continues to impact people locally and globally, the JCHA is working to ensure that we do our part to keep residents and staff members safe and minimize transmission of the virus. We have been and remain in close contact with local public health officials, the Jersey City Office of Emergency Management, and the Department of Housing and Urban Development (HUD) as we develop, assess, and reassess business continuity strategies that allow us to serve residents in a manner that minimizes risk to residents, employees, and members of the public. If you have concerns regarding your personal health status, you are encouraged to contact your personal physician or call Jersey City’s 24-hour COVID-19 Hotline: 201-547-5208. JCHA Response to COVID-19 For questions about JCHA’s Operational adjustment in response to COVID-19, please see our JCHA COVID-19 Operational FAQs For information regarding your rent, contact your Public Housing site manager or HCVP housing specialist. For contact information please visit our Staff Directory . To view the Covid-19 notices sent on March 18, 2020 to all JCHA residents, Section 8 Voucher Recipients, and Mixed Finance Development residents, click here A list of the actions that JCHA has taken in response to COVID-19 at its Public Housing sites and for HCVP recipients can be found here . To view the JCHA’s COVID-19 Interim Policies for Low Income Public Housing click here To view the JCHA’s COVID-19 Interim Policies for the Housing Choice Voucher Program click here COVID-19 Information and Resources General Information on COVID-19 Jersey City Alerts : We encourage all residents to register for SwiftReach, the City’s text message alerting system click here Jersey City COVID-19 Info Page Centers for Disease Control & Prevention (CDC) – Frequently Asked Questions Centers for Disease Control & Prevention (CDC) – COVID-19 Summary New Jersey Department of Health NJ Dept. of Health COVID-19 Vaccine Information HUB: Register with the NJ Vaccine Scheduling System https://covid19.nj.gov/pages/vaccine Jersey City COVID-19 Vaccine Information - Call for a vaccine appointment: 201-547-5688 | 201-373-2316 https://jerseycitynj.gov/vaccines Mental Health Resources New Jersey’s Department of Children and Families: information for parents, children, and caregivers regarding safety, preparation, and mental health. National Institute of Mental Health: Mental Health Resources. New Jersey’s Division of Mental Health and Addiction Services: COVID-19 Disaster Recovery Resources Additional Resources EveryoneOn : Free and Low Cost Internet Services and Computers Jersey City Free Public Library : free online learning activity resources. Free virtual and stay-at-home activities for kids from nj.com Digital Inclusion Resource Guide - November 2022 Making Use of Your New Computer! RECE Resources Guide March 2021 Office of Educational Technology Parent and Family Digital Learning Guide Information about a range of resources for NJ residents, including employment, food assistance, mental health, legal aid, and more. https://covid19.nj.gov/faqs/nj-information/assistance-and-benefits/what-types-of-benefits-or-assistance-are-available-to-me-during-the-coronavirus-outbreak For more educational, health, and community resources and events, follow JCHA on social media @JCHousing (Facebook), @JerseyCityHA (Twitter), and @jerseycityhousingauthority (Instagram), and check the HealthierJC Twitter feed .

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Careers Join the Team! Thank you for considering employment at the Jersey City Housing Authority. We are a team that is dedicated to providing low-income families and individuals a safe, quality, affordable home. We are passionate about the work that we do and believe in building up our residents and the communities that we serve. We are looking for qualified individuals that have a great work ethic and desire to help our clients improve their lives. We promote professional development by providing employees access to the resources necessary for them to excel. We offer a rewarding career in an environment that promotes teamwork, innovative thinking, and mutual respect among the staff. Current Openings Jersey City Housing Authority is proud to employ a diverse workforce and is a Fair Housing and Equal Employment Opportunity employer. Please click the link to view and apply for current job openings. https://secure6.saashr.com/ta/6171646.careers?CareersSearch Contact Us All questions can be directed to HR@jcha.us JCHA VACCINATION POLICY As a condition of employment, JCHA requires all employees to be immunized by vaccination against COVID-19 unless granted a medical or religious exemption. This policy is designed to protect the health of those within our community and to serve as a public health measure for those within the broader community. The COVID-19 vaccines currently available in the United States are highly effective at decreasing the likelihood of contracting COVID-19, preventing serious illness in vaccinated individuals who contract COVID-19, and mitigating the spread of the disease. Employees who join the company after 01/21/2022, will be required to provide proof of full vaccination or complete a medical or religious exemption form to be submitted for approval prior to their start date.

Self Sufficiency Programs One of the JCHA's primary strategic goals is to promote and support resident self-sufficiency. This goal states that the JCHA will: "Increase the proportion of working families throughout the JCHA public and assisted housing communities and will do so by promoting and supporting residents efforts to gain, sustain and improve employment, first targeting residents at the Curries Woods revitalization site and new communities and then expanding to the other existing public housing communities." The JCHA has and will continue creatively leverages its existing resources and aggressively pursues new sources of funding in order to develop employment opportunities for residents. The following describes some of the programs, opportunities and policies that encourage residents to find and stay with decent, sustaining employment and to advance in their jobs. Section 3 Employment Aggressive enforcement of HUD's requirement that contractors employ residents and other low-income area residents in construction work at public housing communities. HOPE VI-funded Section 3 Officer coordinates recruitment and encourages longer term work for residents already experienced with Section 3 employment. Jobs range from skilled trades to laborers to security, and in duration from a few weeks to a few months. JCHA Resident Employment A long-standing hiring preference for public housing residents; Currently almost one-half of all JCHA staff (inclusive of TAB and RMC positions) are current or former residents; Resident employees serve in clerical, maintenance, skilled, managerial and administrative positions. Social Service Liaison Addresses residents' drug use and other criminal-related problems and/or non-payment of rent; Referrals to local social service program in the area to prevent the necessity of the more punitive approach of eviction. Policies that Support Self-Sufficiency In addition to the above described programs and services, the JCHA has and will implement rent and admission policies that support and encourage resident's efforts to move from "welfare to work" and from underemployment to sustaining employment. Income Disregards: New income from new employment will not be considered in determining a family's rent in order to encourage residents to become employed, participate in training programs and move away from welfare. In the first year, 100% of the new income will be "disregarded" and in the second year, the family's rent may be increased by no more than 50%. Admission and Transfer Preferences: Preferences in both residents admissions and transfers are given to applicant and resident families who are or have been working.

JCHA’s FY24 Annual Plan Significant Amendment: Review the significant amendments to JCHA's FY 2024 Annual Plan by clicking here or make an appointment at any property management office or at the JCHA Main Office (400 U.S. Hwy # 1, Marion Gardens, Bldg. # 7, Jersey City, NJ 07306) to review a hardcopy of the plan. To make an appointment, contact the appropriate office via our directory, found here . Public Review Period (45 Days) August 23, 2024 – October 7, 2024 Public Comments Public comments are encouraged and due by 12:00pm on Tuesday, October 8, 2024. They should be submitted to the JCHA Executive Office (Attention: Luz Santana) via one (1) of the following methods: Mail: JCHA Main Office, 400 U.S. Hwy #1 (Marion Gardens Bldg. #7), Jersey City, NJ 07306 Fax: (201) 547-6638 Email: AgencyPlan@jcha.us Public Hearing Thursday, October 10th at 5:00pm at the Central Office, Third Floor Conference Room, 400 US Highway 1, Jersey City, NJ 07306

Program Eligibility and Applicant Selection Policy The Quality Housing and Work Responsibility Act (QHWRA) permanently repealed federal preferences and allows PHAs to implement local preferences. The JCHA's Strategic Goal 2000, specifically for the Rental Assistance Program and Good Neighbor Policy, is to ensure that housing assistance preferences and related support is given to senior citizens and families who are working toward self-sufficiency through employment, training, and/or education initiatives and to maximize serving the greatest number of eligible and responsible families and senior citizens with available housing assistance. To forward this objective, the JCHA has designed a system of Local Preferences that provide priority to eligible senior citizens and families who are engaged in self-sufficiency training, or who have achieved actual employment, or have been displaced by HOPE VI related activities, and which ensures that the rental assistance provided promotes broader economic diversity and is consistent with the local housing needs as identified in the City's Consolidated Plan as follows: Families displaced by HOPE VI related activities Families displaced by other JCHA or City Redevelopment activities Witness Victims of criminal and drug related activity and domestic violence residing in JCHA public or affordable housing programs and graduates from HUD approved Transitional Housing Programs. After selecting applicants for these highest three local preferences, the remaining Vouchers are issued as follows: Working Family Preference (75%) Working families who have a housing need Other working families Family Preference (25%) Families who have a housing need Other families Within these Local Preferences, applicants will be selected as follows: Jersey City Residents Veterans Single elderly and/or persons with disabilities The JCHA waiting list exceeds 3,000 applicants. The annual turnover rate is approximately 200 Certificate and Vouchers (due in large part to the deaths of elderly participants, terminations of assistance because of lease violations and participants being absorbed by other Housing Authorities); the approximately waiting time to receive a Voucher (without one of the highest local preference) is 7-18 years. Because of this lengthy wait time, the JCHA closed its Section 8 Program waiting list in October '95 and no new applications are being accepted (an exception is made for applicants who are displaced by JCHA and City Redevelopment activities and graduates of Transitional Housing Programs and for set-aside Programs, i.e. Mainstream, Family Unification Program and Mod Rehab SRO that are targeted to specific populations). The JCHA has reduced the waiting list from over 10,000 applicants to the current 3,000 due to aggressive lease-up efforts. In order to achieve maximum lease-up, the JCHA must perform numerous hours of administrative work per applicant. The Section 8 staff completes a thorough case management process with each applicant that includes written correspondence, telephone conversations and face-to-face interviews. All applicants are screened and subject to background checks. In order to accommodate the schedules of working families, the Leasing Specialists have also offered applicants the opportunity to attend briefings and obtain their vouchers on Saturdays. Each case requires administrative and staff expenses, however, the Section 8 Program only receives funding from HUD for the applicants that are successful in their lease-up. Due to the number of applicants needed to fill the remaining vouchers according to the local preferences, the JCHA estimates re-opening the waiting list during 2001. Details are being discussed to evaluate the proper procedures to be taken to ensure compliance with the Administrative Plan and the Local Preferences, the procedures to be implemented to make the applications available and the possibility of a third party to collect the review the applications for initial placement on the waiting list. Last year, placement in the Section 8 General Program included applicants with the following local preferences: Working Family with a housing need 49% Working Family without a housing need 7% Displaced by HOPE VI activities 3% Witness victims or graduates of Transitional Housing Program 2% Displaced by other JCHA or City of Jersey City 1% Families with housing need 2% Placement in Special Programs include: Mainstream Program 15% Portability 11% Family Unification Program 10% Income Targeting Requirement The Applicant Selection Policy, adopted in the Administrative Plan approved in January 2000 and revised in January 2001 as part of the Annual Plan, implemented income targeting requirements and local preferences options as set forth in the 1998 Quality Housing and Work Responsibility Act. Specifically, 75% of the Section 8 Vouchers which become available in any given year must be reserved for applicants whose incomes do not exceed 30% of the area median income; the balance of Vouchers which become available may be granted to applicants whose incomes may be up to 50% of the area median income. The following are the current income eligibility limits based on 30% and 50% of median income: Effective 2018. Family Size Income 0-30% 31-50% 1 Person $19,800 $32,950 2 Persons $22,600 $37,650 3 Persons $25,450 $42,350 4 Persons $28,250 $47,050 5 Persons $30,550 $50,850 6 Persons $33,740 $54,600 7 Persons $38,060 $58,350 8 Persons $42,380 $62,150

Air Quality Index Air Quality Reports for Marion Gardens, Curries Woods and Booker T. Washington January Report February Report March Report

Central Office Reception (201)706-4600 For any after hours maintenance issues, Jersey City Housing Authority residents should call (201) 547-6666. Executive Office (201)706-4600 Accounts Receivable / Payable (201)706-4606 Development (201)706-4628 Payroll (201)706-4606 HCVP (Section 8) (201)706-4677 or 4678 Purchasing (201)706-4721 or 4723 Human Resources (201)706-4680 Information Technology (201)706-4644 - - Compliance (201)706-4630 Finance / Accounting (201)706-4606 Applicant Selection (201)706-4646 Resident Empowerment and Community Engagement (RECE) (201)706-4695 Trena Hinton Resident Services Coordinator thinton@jcha.us (201)706-4786 Andrea Telez FSS Supervisor atelez@jcha.us (201)706-4672 . FSS Officer (201)706-4665 Aaliyah Mejias FSS Coordinator amejias@jcha.us (201)706-4673 FSS Officer (201)706-4668 Asset Management Kareen Genus Regional Asset Manager KGenus@jcha.us (201)706-4625 Cyrin Sibayan Marion Gardens Asset Manager csibayan@jcha.us (201)706-4780 Booker T. Washington Asset Manager scarson@jcha.us (201)706-4757 Mariela Ramos Hudson Gardens Asset Manager marielar@jcha.us (201)706-4774 Stephanie Carson Holland Gardens Asset Manager (201)706-4770 Jacqueline Moore Curries Woods Asset Manager jmoore@jcha.us (201)706-4760 Marilyn Rivera Berry Gardens Asset Manager mrivera@jcha.us (201)706-4751 Madeline Malcolm Berry Gardens (199 Ocean Ave) Assistant Asset Manager mmalcolm@jcha.us (201)706-4752 Samirah Johnson Dwight Street Homes / Arlington Gardens / 254 Bergen Avenue Asset Manager sjohnson@jcha.us (201)706-4740 Thomas Stewart Apartments Asset Manager (201)706-4778 WEBB Apartments Asset Manager (201)706-4717 Housing Choice Voucher Program (Section 8) General Inquires HCVP@jcha.us (201)706-4676 Ariona Gadsden Leasing Specialist agadsden@jcha.us (201)706-4664 Patricia Ramirez HCVP Director pramirez@jcha.us (201)706-4659 Assistant Leasing Specialist (201)706-4658 Jacqueline Suarez Deputy Director jsuarez@jcha.us (201)706-4667 Ashly Hospital Acting Senior Financial Quality Assurance Analyst ahospital@jcha.us (201)706-4694 Clairissa Carrasco Housing Assistance Technician (201)706-4661 Housing Assistance Technician ccarrasco@jcha.us (201)706-4663 Lorraine Barbee Program Supervisor lbarbee@jcha.us (201)706-4666 Housing Assistance Technician (201)706-4652 Housing Assistance Technician (201)706-4669 Housing Assistance Technician (201)706-4671 Jose Ortiz HQS Inspector jortiz@jcha.us (201)706-4726 Kurt Harris HQS Inspector kharris@jcha.us (201)706-4728 Matthew Lebron HQS Inspector mlebron@jcha.us (201)706-4696

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Housing Choice Voucher Program Formerly known as Section 8 The Housing Choice Voucher Program (HCVP) is designed to assist eligible low-income families and individuals pay rent in the private market and move towards economic self-sufficiency. Click here for general information about the Housing Choice Voucher Program from the U.S. Department of Housing and Urban Development. The Jersey City Housing Authority's HCVP Program Application List is currently closed. Program Overview The JCHA currently assists over 5,000 families, senior citizens and persons with disabilities under the Department of Housing and Urban Development's Section 8 Rental Assistance Program (Housing Choice Vouchers). This Program provides financial assistance to eligible households who rent apartments in the private rental housing market (i.e. the subsidy is tenant-based and moves with the family). The rent subsidy amount (provided directly to the property owner) in Housing Choice Voucher Programs is based on the difference between the tenant rent portion calculated at 30% of their monthly adjusted income and the actual reasonable rent in the Housing Choice Voucher Program. Effective January 1, 2025, the JCHA will begin applying Small Area FMR’s. https://www.huduser.gov/portal/datasets/fmr.html The JCHA currently has an allocation of over 5,000 Housing Choice Vouchers which includes the following special purpose programs: Family Unification Program (FUP) Non-Elderly Persons with Disabilities Program (NEDP) Veteran's Affair Supported Housing (VASH) Enhanced Vouchers Project Based Vouchers Mainstream Housing Opportunities for Persons with Disabilities Program Continuum of Care Program Project Based Assistance The JCHA currently administers Project-Based Assistance (i.e. rental assistance is tied to the unit) to expand affordable housing. Portability Option The portability option allows Section 8 applicants and participants to use their Section 8 Vouchers outside of Jersey City (i.e. anywhere in the United States, Puerto Rico and Virgin Islands where there is a PHA that can administer the Voucher). For more information or if interested please contact Section 8 Office via Email: ports@jcha.us via Phone: (201)706-4677/4678 You can also find more information at: HUD: Office of Housing Choice Vouchers

About Us The Jersey City Housing Authority is the state’s second largest public housing authority, serving over 15,000 residents and responsible for the administration of approximately 7,100 housing units, including approximately 2,500 public housing units and over 4,600 Housing Choice Vouchers. The JCHA has been lauded as a champion of energy efficiency and green building practices, policies promoting Section 3 hiring, and an impeccable track record of revitalizing distressed public housing. In addition, for the last three consecutive years after implementing several reforms to ensure the success of its Section 8 program, the JCHA notched the highest HUD SEMAP performance scores in the agency’s history and in two of those years, the highest score in the state among similarly-sized municipal public housing authorities. Our Vision We envision residents and staff who are engaged, educated, and empowered to create sustainable vibrant communities. Our Mission Creating and investing in quality affordable housing opportunities for our residents and communities we serve. In defining who we are and how we do business, we operate by the phrase “OneJCHA”: Objective, Neighborly, Efficient, Joint Partners, Committed, High Performing, Accountable. Objective We are fair‐minded and even‐handed. The lens through which we view residents, internal staff, external stakeholders, and other public housing authorities is unbiased and without prejudice. Our thoughts and actions are informed by reason over emotion, swayed by pragmatism rather than political ideology, and driven solely by our vision for the communities we serve. Neighborly We are collaborative, friendly, and supportive to those in and outside our community. We strive to deliver services with a focus on customer service and experience, while ensuring effective operations at all levels of JCHA. Efficient We are dedicated to fostering a culture that is productive, action‐oriented, and results‐driven. JCHA will continue to invest in its workforce to ensure it is equipped with the vital skills, resources, and support needed to operate efficiently and deliver effectively. Joint Partners We are dynamic, innovative, and forward‐looking, aiming to acquire new ideas and resources by expanding and better utilizing our growing network of partnerships with residents, community leaders, businesses, philanthropic organizations, and local government officials. Committed We are committed in all action to prioritizing our residents, internal staff, and external stakeholders through programs, services, and partnerships. We create and invest in sustainable and vibrant communities where the people of Jersey City have easy access to affordable housing, safe neighborhoods, health and wellness programs, educational initiatives, and employment opportunities. High Performing We are dedicated to becoming a HUD High Performer agency. On the road to attaining this status, we aim to innovate and define new best practices for others to follow while continuing to prioritize serving and supporting our community. Accountable We report directly to the residents and participants of JCHA programs, whose needs lay at the forefront of our work. We operate without impunity, always holding ourselves accountable, through both word and deed, to our community partners, and residents served

As of midnight Wednesday, February 8th 2024, the Affordable Connectivity Program (ACP) has stopped accepting new applications and enrollments. To receive a notification when the program reopens, sign up for Education Superhighway’s Keep Me Updated Tool at the following link, https://www.educationsuperhighway.org/keep-me-updated/ . FREQUENTLY ASKED QUESTIONS 1. What does wind-down mean for the ACP? The ACP was established by Congress in 2021, with a fund of $14.2 billion. However, the current funding will run out by the end of April 2024 , and Congress hasn't yet allocated any additional funds to keep the program running beyond that date. So, the FCC has started taking steps to wrap up the program. Unfortunately, this means that households enrolled in the program will no longer receive the discounts once the program ends. 2. What are the important dates I should be aware of regarding the ACP wind-down? Starting late January 2024 : Households that are currently receiving a monthly ACP benefit will start to receive notices from their internet companies with information about the end of the ACP benefit. This information will include timing of the end of the program and the impact of the loss of the benefit on the household’s bill and service. April 2024 : The FCC anticipates existing ACP funding to run out at the end of April 2024 if Congress does not provide additional funding. Consumers that are enrolled in the ACP will continue to receive their benefit on their internet service through April 2024. This date is an estimate and may change. Any remaining funding will be divvyed up and applied to the month of May. 3. What does the “last fully funded month of the ACP” mean? The "last fully funded month of the ACP" is the last month you'll get the full ACP benefit you've been applying to your internet plan. After that, as the funds for it start decreasing, you might receive a reduced benefit. That means you may not get the full $30 benefit. Your internet company will decide if they'll provide a reduced benefit. So, it's always better to reach out to them and check when you should expect to see an ACP benefit on your monthly internet bill. 4. What happens if Congress provides additional funding for the ACP? If Congress decides to provide more funding for the ACP, the FCC will provide further guidance and instructions on how the ACP will proceed at that time. 5. As a current household using the ACP benefit, what will the notices from internet companies to ACP households look like? Timing : Internet companies will send three (3) required written notices to their ACP households: You should have received the first notice by January 25, 2024; The second will be within 14 days after announcement by the FCC of the last fully funded month of the ACP; and The third will be simultaneous with the last bill/billing cycle in which the full ACP benefit is applied before the program ends. Format: Internet companies are encouraged to send notices in the same way they usually communicate with the household, including in the household’s preferred language. You may receive these notices from your internet company by e-mail, text, in the mail, or along with your bill. Content: The first notice households will receive will tell households about the possible upcoming end of ACP and its potential impact on the ACP households’ bills. The second and third notices must inform ACP households of the following: a. That the ACP is ending, b. The impact on their bill, c. The date of the last bill they will receive that includes the ACP benefit, and d That they may change their service or opt-out of continuing service after the end of the ACP. 6. Will my internet company automatically sign me up for a different plan without my authorization? Your internet company will automatically sign you up for a different plan without your authorization, if you previously opted into this agreement and demonstrated that you can afford to pay for it. This should have been explained in the required disclosures about the ACP before you signed up with your provider, and you should have either previously consented to receive internet service after the end of the ACP, paid for service before receiving discounted internet, or currently contribute to the cost of your internet service even with the ACP benefit applied. If you're not interested in continuing to receive internet service or want to change your service plan, you can contact your provider to discuss your options . Just keep in mind that if you haven't previously consented to receive internet service after the end of ACP or haven't paid your provider for service, you won't be able to receive internet service after the end of the program unless you contact them to opt in to continue receiving undiscounted service. Lastly, it's important to note that after the ACP, you'll be subject to your provider's undiscounted rates and general terms and conditions if you continue to receive internet service. So, it's a good idea to review those terms and conditions to ensure you're still getting the best deal for your needs. If you have any questions, don't hesitate to reach out to your provider for more information. If you haven't signed up to keep your internet service after the end of ACP, or if you've missed paying your bills, you might not have internet service anymore. If you don't want to lose it, just reach out to your internet provider, and let them know you want to keep the service going. 7. What consumer protections are available to ACP households during wind-down? Existing ACP consumer protections remain in effect. For more information, please visit https://www.affordableconnectivity.gov/manage-mybenefit/protections-rules/ . 8. What do I do if I never successfully registered for the ACP? If you have yet to successfully register for the ACP, unfortunately, it is too late to do so. The deadline was Tuesday, February 7, 2024, at 11:59 P.M. You can sign up to be notified if and when the ACP reopens with Education Superhighway’s Keep Me Updated Tool 9. What do I do when the ACP runs out? When the ACP runs out, your internet service provider will notify you of the impact on your bill. If you want to continue service with the same internet provider, you should contact them and ask about their internet plans that suit your household budget’s needs. Additionally, you can consider enrolling in Lifeline , a federal program that provides eligible consumers with a monthly discount of up to $9.25 on their phone and internet service. You can use the FCC’s Companies Near Me Tool to find an internet service provider accepting Lifeline in your service area. You can also use Everyone On’s Find Internet and Computer Offers Near Me Tool, https://www.everyoneon.org/find-offers . IF YOU ARE A JCHA LIPH HOUSEHOLD AND… If you are a JCHA LIPH household and you have an Andrena plan with the ACP benefit, then the following applies to you: New ACP applications and enrollments will not be processed after February 7, 2024, at 11:59 PM ET. Households who have applied, been approved, and are receiving the monthly internet discount before February 8, 2024, will continue to receive their ACP benefit until ACP funds run out, as long as the household remains enrolled in the program. After the ACP program runs out (expected April 2024), households enrolled in the ACP will no longer receive the ACP discounts. Andrena will be alerting all their customers who are enrolled through ACP. They will also send instructions of what customers can do to ensure they have a card on file, so they won’t receive a disruption in service if they plan to continue service with Andrena after the ACP ends. If you have any questions, you can call Andrena Customer Support at (256) 907-8690 or email support@andrena.com . If you are a JCHA LIPH household and you have a Starry Connect plan with the ACP benefit, then the following applies to you: The Federal Government recently announced that funding for the Affordable Connectivity Program (ACP) is projected to end on April 30, 2024. If you are a Starry Internet customer receiving the $30 ACP discount: you will continue to receive a $30 discount until the ACP expires. After the ACP expires: the $30 discount will be removed from your account, and you will be responsible for paying the full price of your Starry internet plan on your next billing date. Confirm your billing information: to avoid disruption in service, log in to starry.com/account to confirm that your billing info is up to date. Check that you are on the internet plan that best meets your needs, and please reach out to the team of Starry Experts who are ready to help you with any questions at support@starry.com or 1-888-231-9403. IMPORTANT LINKS Education Superhighway’s Keep Me Updated Tool, https://www.educationsuperhighway.org/keep-me-updated/ FCC ACP Consumer Protections, https://www.affordableconnectivity.gov/manage-mybenefit/protections-rules/ Lifeline Program, https://www.lifelinesupport.org/get-started/ FCC Internet Companies Near Me Tool, https://cnm.universalservice.org/ NDIA’s Free and Low-Cost Internet Plans, https://www.digitalinclusion.org/free-low-cost-internet-plans/ Everyone On’s Find Internet and Computer Offers Near Me Tool, https://www.everyoneon.org/find-offers